Returns & Exchanges

At Rescue Paws, we want you and your furry friends to love your purchase, which is why we offer a 30-day hassle-free return window for all unworn apparel and accessories. Every return helps us continue our mission of supporting animal shelters, ensuring both style and purpose are preserved.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached to ensure the product remains in resalable condition for our donation partners.

3

Print and Attach Label

Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing